Operations management software
Our software optimizes processes for dispatchers, drivers and maintenance staff to improve operational performance.
Driver management
- Task allocation: Assignment of shifts for passenger trips and maintenance tasks, coordination of shift assignments with the ride management software
- Performance tracking: performance of driving personnel and passenger satisfaction with driving behaviour
- Knowledge Management & Compliance: Training for operational staff, periodical verification (e.g. driving licence)
- Administration: creation, allocation and management of employees, wages and payrolls
Fleet management
- Repair & maintenance: Recording of fleet condition and management of repair processes
- Operational availability: Low costs for vehicle maintenance, quick repairs and fewer breakdowns
- Suitable connections: Interfaces to external software solutions, e.g. Repairfix (damage management), Invers (vehicle telematics), Avrios (financing and maintenance)
Shift management
- Planning: Scheduling of driving personnel and vehicles based on historical data and demand forecasts according to demand (legally compliant)
- Optimisation: Correction and automatic adjustment of shift planning for drivers and fleets
Operation monitoring
- Live support: Monitoring of vehicle location, driving behaviour, congestion, loading status, booking and utilisation situation as well as monitoring of deviations between planned and driven routes
- Driver support: Support for replacement of driving personnel (e.g. illness), rebooking of customer journeys, compliance with break times
- Incident management: vehicle exchange (e.g. accident), intermediate loading of vehicles
Performance management
- Quality assurance: Maximisation of service quality and cost efficiency through KPIs, such as productivity, NPS and customer utilisation
- Optimisation potential: Constant updates of new features
Advantages of digital operations management
The CleverShuttle operations management software offers numerous advantages and has proven itself in practice:
- Control of different operating areas is possible from one location.
- Possible networking with different ride management software.
- Easy integration into IT systems and processes of transport companies.
- Scalable to operating areas and fleets of different sizes.
- Continuous optimisation of economic efficiency with constant service quality.
- Combination with integrated transport services is possible.
- Our operating software can be optimally adapted to autonomous transport.
Managed from a single source
If the operations management software and the ride management software harmonise smoothly, it is easier to provide passengers with a high quality of service and keep operational costs low. With full-service tenders that consider a joint integration of both systems from the beginning, transport companies can ensure smooth operations of their on-demand services.
A strong team
CleverShuttle is an innovative tech company: For sustainable success, it takes great ideas and people to make them happen. Over 35 employees work to continuously develop our software. And we continue to grow. Apply now for a job in our Product & Tech department!