Efficient operations management for your DRT

With our live operations management app OpsControl, our local teams on site ensure that all shifts run smoothly, drivers get full support, vehicles are sensibly distributed, and all incidents are management efficiently.

Operations management

To manage the operations of an on-demand transport service efficiently, CleverShuttle uses its own operations systems – allowing streamlined management of operations for an intelligent use of resources as well as continuous technical support for our drivers and vehicles.

Driver management

Our digital driver assistant offers easily accessible information for the control centre and drivers. With our CleverPortal, employees can access all relevant information and processes such as shift times, vehicle unlocking, payroll information and tips. This information ensures maximum transparency and thus, a motivated driver team.

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Fleet management

Our fleet is managed through our OpsControl tool, allowing vehicle administration, live vehicle tracking, high operational availability, incident management, as well as reduction of costs for maintenance, breakdowns and repairs. Through this live management of our operations, our shuttles are under control at all times.

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Demand forecast and shift planning

Based on an accurate demand forecast by hour we calculate location specific shift schedules, model and optimise them continuously. Our control centre can view all shifts and quickly re-staff in the case of any change.

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We shape the future of mobility

Benefit from our extensive expertise in operations managment - we look forward to working with you!

Operations management & optimisation

With our operations management tool OpsControl the local staff teams are enabled to run the DRT service smoothly throughout all shifts, deal with driver requests, potential interruptions or technical difficulties smoothly. Through streamlining all tools, extensive reports can be created that allow for the identification of potential optimisation.

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Customer support

We can take care of the management of all customer enquiries and complaints. With a multi-channel approach, we serve a customer support through all contact channels. We will do so in the quality standards of a pre-defined service level agreement.

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Intelligent software solutions

Our operations management software

For highest efficiency in the management of on-demand operations we use our own operations management software. It allows easy accessibility and digital management of all relevant process and information, resulting in intelligent and efficient operations.

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